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Terms & Conditions

Terms of Sale

Please carefully read the following terms and conditions. Your purchase implies that you have read and accepted these terms and conditions.

Delivery of Goods

Customers must note on freight bill any shortages or damages. If there is obvious damage to your package, bring it to the attention of the carrier and notify us immediately. This information must be noted on freight bill and/or packaging list. Customer must have signed copy of original freight delivery ticket and packing slip by the delivering carrier/agent. Claims must be submitted within 48 hours of receipt of merchandise. Your order has been carefully packed and thoroughly inspected.

Order Additions or Modifications

We will allow orders to be combined if placing multiple orders, but shipment must be made to one destination. If shipment is to multiple locations we will charge a processing fee of $10.00. Carefully check you order conformation. Should there be an error we made, we will gladly make the correction. After we receive your signed acknowledgement, orders cannot be modified once they have been processed.

Order Cancellations

Orders may be cancelled prior to processing (order picking or order acknowledgement) without incurring any fees. Once an order has been processed, cancellation cannot be accepted. Special order items CANNOT be canceled and are subject to penalties we incur from the vendor.

Out-of-Stock Items

Out-of-stock item(s) will be not be backordered. This can happen when an item has been discontinued or is on backorder by the manufacturer or is otherwise unavailable. We base our shipments based on inventory showing availability “quantity-on-hand” and are updated every day, but orders are filled on a first come, first serve basis.

Payment Methods

For online payment we accept credit cards only. We accept Visa and MasterCard. Once an order has been processed, cancellation cannot be accepted.

Pricing

We attempt to be as accurate as possible, however if our suppliers increase prices or there is a typographical error, an actual price may be higher than on the website. If a price is more than stated on your order we will contact you for instructions before shipping.

Returns

We do not except returns. Please see above under Delivery of Goods for instructions on handling damaged goods.

Sales Tax

Sales tax will be collected on all shipments.

Shipping

Orders ship within 2 business days whenever possible. Multiple orders going to the same address may be shipped together at our option.